Types of Information We Collect
The types of Personal Data that we may collect are described in this section and include both information that you provide to us in our dealings and any information that we collect automatically when you use the Obex website.
Information You Provide
What happens if you don’t provide certain information
You do not have to register to receive much of the information available through our website. However, some of our content, products and services are available only to registered or identified users and will require you to set up a profile or provide specific information about yourself (i.e. Personal Data) in order for us to provide you with the products and services.
Personal Data You Provide When Interacting with Obex.
Obex collects and uses Personal Data that you provide when interacting with Obex, including on the Obex website. For example this could be when you purchase a product via the website or otherwise make an order, ask to receive marketing products and information, or contact our customer service and this Personal Data could include:
- Contact information such as your name, address, phone number, or email address
- Registration information such as your username and password
- Employment, education and other background information when you inquire about employment with Obex
- Payment information (such as banking information, payment card number, expiration date, delivery address, and billing address)
- Any other personal information you may provide to us (for example, when you complete our Online Contact Form, a trading account form or submit other information to Obex).
Information That May Be Collected Automatically Via the Website
When you use the Obex website, we also may collect certain usage and device information automatically as described below.
We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Obex website. An IP address identifies the electronic device you use to access the website, which allows us to maintain communication with your computer as you move about our website and to customise content.
Cookies and Other Interactive Techniques
- provide you with a more enjoyable, customised service and experience on the Obex website;
- enable you to use certain services on the Obex website;
- help us develop and deliver better services and products which are customised to customers’ interests; and
- help us to manage security and fraud risks.
We may also use persistent cookies so that you can set your preferences for using the website or application (for example, to remember your log in details).
How We Use Your Information
We use your Personal Data to provide to you the products and services you request, communicate with you, improve your experience on the Obex websites, generally improve our products and services and for other internal business purposes. The Personal Data we collect about you may be stored for as long as it is required for the purposes of collection, and as otherwise required or permitted by law.
Providing Product and Services You Request
If you choose to purchase a product or receive our services, we use the Personal Data that you provide to manage your orders and invoices, process payments, respond to your questions, provide you the services you request, manage and respond to customer issues, check credit worthiness, credit reporting, maintaining records of serial numbers, reporting to manufacturers and offer an optimal customer experience.
You may also receive marketing information from Obex, such as offers regarding Obex related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact details and other Personal Data to send you marketing information.
Legal Rights and Obligations
In certain limited circumstances, Obex may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with pharmacovigilance reporting obligations, record-keeping requirements from manufacturers, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Obex websites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and carry out action who violate the contracts in place between us or who engage in behaviour that is illegal or harmful to others or to others’ property.
Change in Organisation
In the event Obex decides to reorganise or divest our business through sale, merger, or acquisition, Obex may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.
Obex maintains reasonable technical, administrative and physical controls to secure any Personal Data collected. However, there is always some risk that an unauthorised third party could intercept our platforms including an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Obex cannot guarantee that unauthorised third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Obex, you must weigh both the benefits and the risks.
Your Rights to Access and Correct Your Information
Obex Medical Limited
Email address: firstname.lastname@example.org
Postal address: PO Box 26 511, Epsom, Auckland 1344
Telephone number: 0800 836 6726
Att: Privacy Officer
Effective Date: 4 December 2019